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Location:

Beijing

Job Summary:

Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management.
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.  
• Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials. 
• Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets. 
• Identify and recommend enhanced and new services that answer clients' business needs.
• Build and maintain ongoing relationships with the identified key persons within client organization. 

Typical Position Pre-requisites:

• BA / BS Required (MBA desirable).
• 4 to 7 years experience in FMCG/Research firm/Service industry.
• Strong Client Focus and Proactiveness.
• Very Good Influencing, Persuading and Project Management Skills.
• Working knowledge of statistics and multivariate analysis.
• Working knowledge of research techniques and methodologies.
• Effective writing skills.